Shop with Confidence — Worry-Free Purchase Protection
From checkout to delivery, we protect your order against loss, damage, theft, and delays — so you can shop RingConn Smart Ring without worry.
What Is Worry-Free Purchase Protection?
Worry-Free Purchase Protection is a logistics guarantee plan from RingConn, underwritten by Seel, a licensed insurance company in the U.S. It provides extra peace of mind by covering:
- Lost packages
- Damaged goods
- Package stolen or missing after delivery
- Shipment significantly delayed
Available to add to your cart or at checkout — just one click to activate.
💰Cost
The protection fee is approximately 2% of your cart total. For example:
| Product | Product Price (USD) | Protection Fee (USD) |
| Gen 2 Air | $199.00 | $4.19 |
| Gen 2 | $299.00 | $5.98 |
Your Coverage at a Glance
No more chasing couriers or worrying about missing parcels — we handle it for you.
| What We Cover | What It Means for You |
| 📦Lost Packages | Full refund of your order (excluding shipping) if not received within 30–60 days. |
| 💔Damaged Goods | Refund or replacement when item arrives broken — simply show photos within 7 days. |
| 🕵️Stolen After Delivery | Eligible for reimbursement with proof (e.g. police report, video, or courier statement). |
| ⏳Significant Delays | $5 cash compensation if your delivery exceeds 10 days (domestic) or 30 days (international). |
How It Works
- Add Protection: Select Worry-Free Purchase Protection in your cart or at checkout.
- Receive Confirmation Email: After placing your order, you’ll get an email from Seel with a “Report an Issue” link.
- File a Claim: Use the link to submit your claim through Seel’s 24/7 Resolution Center.
- Quick Resolution: Most cases are reviewed and settled within 24–48 hours.
Where Is This Service Available?
Worry-Free Purchase Protection is currently available for orders shipped to the following countries and regions:
- Australia
- Austria
- Belgium
- Canada
- France
- Germany
- Ireland
- Italy
- Netherlands
- New Zealand
- Portugal
- Spain
- United Kingdom
- United States
FAQ
Why does my protection fee differ slightly from 2% of my cart total?
To comply with Shopify’s pricing and SKU requirements, the protection fee is calculated as a close approximation and adjusted to fixed values. The price shown at checkout is the final amount you will pay.
What’s the difference between Worry-Free Protection and Care+?
Worry-Free Protection ensures your order arrives safely by covering lost, damaged, delayed, or stolen packages.
Care+ extends beyond shipping — it provides support for your RingConn device itself, including accidents, theft, or loss during long-term use.