Privacy Policy

Privacy Policy for ringconn.com

Last Updated: November 17, 2025

RINGCONN ("we," "our," "us") operates this store and website, including all related information, content, features, tools, products, and services, to provide you ("user" or "you") with a curated shopping experience (collectively, the "Services"). RINGCONN is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

If you are using our Services through using our RingConn Products and/or our RingConn Application, please also carefully read the RingConn APP Privacy Policy.

When we use the term "personal information" , we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

Account information including your username, password, security questions, preferences and settings.

Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

Device and Technical Information including information about your device, browser, or network connection, your IP address, other unique identifiers, Cookie ID, and information collected through cookies, pixel tags/code and other similar technologies.

Usage Information including information regarding your interaction with the Services, such as how and when you interact with or navigate the Services, referral sources, clickstream data, and data collected through third-party analytic tools.

We may collect personal information from the following sources:

Directly from you: including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

Automatically through the Services: including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies, including technologies used by us and our partners to provide the Services, for analytics, and for marketing purposes.

From our service providers: including when we engage them to enable certain technologies (e.g., payment processing, data analytics, affiliate marketing, SEO optimization services) and when they collect or process your personal information on our behalf.

From our partners or other third parties: such as advertising networks, data analytics providers, affiliate marketing partners, and social media platforms.

We take reasonable steps to ensure that the personal information we process is accurate, complete, and up-to-date. Please promptly update your personal information or notify us at store@ringconn.com of any changes.

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites (through us and our partners), including based on items you previously have purchased or added to your cart, other activity on the Services, and information collected through cookies and similar technologies. We may share hashed information or device identifiers with partners for personalized advertising.

Analytics and Reporting: We use your personal information to analyze usage of the Services, measure the effectiveness of marketing campaigns, conduct audits, and for internal reporting, including through the use of third-party analytics tools.

Affiliate Marketing and Attribution: We may share information (e.g., transaction data, device identifiers) with affiliate marketing partners to track referral sources and pay commissions to partners. We also use pixel code to track conversions and optimize advertising.

Security and Fraud Prevention: We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services.

Communicating with You: We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal process.

Legal Bases for Processing (for EEA/UK users):

Our legal bases for processing your personal information include:

Contract Performance: Processing necessary to provide you with the Services.

Legitimate Interests: Processing for marketing, fraud prevention, and service improvement.

Consent: Processing for non-essential cookies and marketing communications.

Legal Obligation: Processing necessary to comply with legal requirements.

You have the right to withdraw consent-based processing at any time.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping, affiliate marketing services, SEO services, review services). This may involve the following types of service providers:

Analytics and Attribution Platforms: such as Google Tag Manager, Google Analytics, Ahrefs Analytics, pixel.bxtag, Brainx, CyberTargeter, QuickCEP, etc.

Advertising and Marketing Platforms: such as Bing, Twitter/X, Facebook & Instagram (Meta), Google & YouTube, TikTok, LINE etc.

Affiliate Marketing Networks: such as Shareasale, Awin, Impact, A8, Afb, etc.

Email Marketing and Customer Engagement Platforms: such as Klaviyo, Mailchimp, etc.

Other Functional Service Providers: such as Judge.me Reviews, Simprosys Google Shopping Feed, Worry-Free Purchase, Flex, Pay With HSA/FSA, etc.

With business and marketing partners to provide services and advertising. For example, we use Shopify and other partners (as listed above) to support personalized advertising, analytics, and affiliate marketing. Our business and marketing partners will use your information in accordance with their own privacy notices.

(1) Analytics and Attribution Platforms:

Google Tag Manager - Tag Management System

Google Analytics - Website Analytics

Ahrefs Analytics - SEO Analytics Tool

pixel.bxtag - Behavioral Analytics

Brainx - Data Analysis

QuickCEP - Customer Engagement Analytics

(2) Advertising and Marketing Platforms:

Bing - Microsoft Advertising

Twitter/X - Social Media Advertising

Facebook & Instagram (Meta) - Social Media Advertising

Google & YouTube - Google Advertising

TikTok - Short Video Platform Advertising

(3) Affiliate Marketing Networks:

Shareasale - Affiliate Marketing

Awin - Affiliate Marketing

Impact - Affiliate Marketing & Partner Management

(4) Email Marketing and Customer Engagement:

Klaviyo - Email Marketing & Automation

(5) Other Functional Services:

Judge.me Reviews - Product Reviews

Simprosys Google Shopping Feed - Product Data Feed

Flex, Pay With HSA/FSA - Flexible Payment Solutions

Worry-Free Purchase - Purchase Protection Service

CyberTargeter - Conversion Tracking & Marketing Analytics

Facebook & Instagram - Social Media Advertising

Google & YouTube - Google Advertising

Impact - Affiliate Marketing

Klaviyo - Email Marketing

Worry-Free Purchase - Purchase Protection Service

A8 - Japan Affiliate Marketing

Afb - Conversion Tracking & Ad Performance Analysis

Facebook & Instagram - Social Media Advertising

Google & YouTube - Google Advertising

Judge.me Reviews - Product Reviews

Klaviyo - Email Marketing

LINE - Japan Social Media Marketing

Mailchimp - Email Marketing

X (Twitter) - Social Media Advertising

Our business and marketing partners will use your information in accordance with their respective privacy policies.

Certain third-party service providers may collect personally identifiable information (PII) like email addresses and phone numbers in scenarios such as when you complete a purchase, to enhance advertising attribution accuracy. We recommend you review their respective privacy policies to understand their data handling practices.

You can manage your consent for these third-party services via the cookie preference center on our website.

Other Disclosure Circumstances:

When you direct, request us or otherwise consent to our disclosure of certain information;

With our affiliates or otherwise within our corporate group;

In connection with a business transaction, or to comply with any applicable legal obligations, enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

We and our partners use cookies, pixel tags/code, and other similar technologies to collect and store information about your preferences and device to provide, analyze, improve, and market our Services.

You can manage your cookie preferences through the Cookie Banner and Preference Center on our website. On your first visit, you can choose to accept, reject, or customize cookie settings. You can also refuse cookies through your browser settings, but this may affect the functionality of certain parts of the Services.

Consent Management (for EU/EEA users)

For visitors from the European Economic Area (EEA), the United Kingdom, and Switzerland, our website implements a consent management system in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). We use Google Consent Mode and other consent tools to ensure that cookies and tracking technologies (such as those used by Google Analytics and Google Ads) are only activated after you have given your explicit consent. You can manage or withdraw your consent at any time via the cookie banner or settings on our website.

We categorize the cookies we use as follows:

Necessary Cookies: These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Preference Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your login details or language preference.

Analytics/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Marketing Cookies: These cookies are typically set by our marketing and advertising partners. They may be used to build a profile of your interests and show you relevant ads on other sites.

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal.

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. We will not retain your personal information for longer than is necessary for the purposes set out in this policy.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.

Right to Delete. You may have a right to request that we delete personal information we maintain about you.

Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise this right via the Cookie Preference Center on our website.

Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

RingConn does not sell your personal data. To exercise your rights or make an inquiry, please contact us at store@ringconn.com.

California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to:

Request access to your personal information;

Request deletion of your personal information;

Opt out of the sale or sharing of your personal information; and

Correct inaccurate personal data.

Additional Rights for EEA Users

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent.

Privacy Rights for Users in Japan

If you are located in Japan, we process your personal information in accordance with the Act on the Protection of Personal Information ("APPI"). We collect and use your personal information for the purposes described in this Privacy Policy. We do not provide your personal information to third parties without your prior consent, except as permitted by law. Where your personal information is transferred to entities located outside Japan, we take necessary and appropriate measures to ensure that such entities provide a level of protection equivalent to that required under the APPI. You may request disclosure, correction, suspension of use, or deletion of your personal information by contacting us at store@ringconn.com.

How to Exercise Your Rights

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to request additional information from you to verify your identity before processing your request, depending on the nature of the request and the sensitivity of the data, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we use the following safeguards to ensure compliant international transfers:

EU/UK: We rely on the EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreement (IDTA).

Japan: We take equivalent protection measures in accordance with the APPI.

Other Regions: We ensure a level of data protection through contractual clauses and certification mechanisms.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us via:

Email: store@ringconn.com

Address: Room 1207, 12/F, 181 Johnston Road, Wan Chai, Hong Kong.