Payment Methods
- Credit/Debit Card (Visa/Mastercard/American Express/JCB/Discover/Diners Club)
- PayPal
- Klarna
- Afterpay
FAQS
1. What should I do if my payment is declined?
If your payment is declined, please follow these steps before placing a new order:
1) Check that your order information (email, phone number, shipping address) is correct.
2) Verify your card details, including the expiration date and billing address.
3) Ensure you’ve entered the correct security code (CVV).
4) Contact your card issuer, as they may have declined the transaction.
If the issue persists, try using another card or a different payment method.
2. Can I pay in currencies other than USD?
Currently, our website only supports payments in US dollars (USD). Regardless of your local currency, the amount will be automatically converted to USD at the current exchange rate during the checkout process.
3. Can I use multiple forms of payment for a single order?
Unfortunately, we do not accept multiple payment methods for a single order. You will need to choose one form of payment for each purchase.
4. How long will it take to process a refund?
Refunds will be processed using the original payment method and should be completed within 7-14 business days, depending on your bank or card issuer.
5. Is my payment information secure?
We prioritize the security of your transactions. Our site uses encryption and complies with industry standards to protect your data. We do not store your credit card information, and no third-party access is granted to your payment details.
6. How can I pay using Klarna or Afterpay?
1) Klarna is available at checkout in the following countries: Austria (AT), Belgium (BE), Switzerland (CH), Germany (DE), Denmark (DK), Finland (FI), Netherlands (NL), Norway (NO), Sweden (SE), United States (US), United Kingdom (UK), Ireland (IE), France (FR), Spain (ES), Italy (IT), Portugal (PT), Poland (PL), Czech Republic (CZ), Greece (GR), and Romania (RO). Simply select Klarna as your payment method during checkout and follow the instructions.
2) Afterpay is currently supported in the United States and Australia. Select Afterpay at checkout and follow the instructions to complete your purchase.