RingConn Care+

RingConn Care+ is available for RingConn Gen 3, Gen 2, and Gen 2 Air for eligible new purchases outside the United States.

For customers in the United States, RingConn Care+ is not available. Please refer to Product Protection for protection options available in the U.S.

No. Activation Codes are model-specific and cannot be transferred between different ring versions. Please make sure the code matches your ring model before activation.

• If you purchased Care+ for Gen 3, the Activation Code will only work with Gen 3.
• If you purchased Care+ for Gen 2, the Activation Code will only work with Gen 2.
• If you purchased Care+ for Gen 2 Air, the Activation Code will only work with Gen 2 Air.
  

No, RingConn Care+ only covers the smart ring. It does not include the charging case, cable, or other accessories.

RingConn Care+ provides coverage for accidental damage, theft protection, and lost ring replacement.

Open the RingConn app and go to Me → RingConn Care+.

After receiving your ring, pair it with the RingConn app.
Copy the 12-digit activation code from your order confirmation email or order page.
Open the RingConn app and navigate to Me → RingConn Care+.
Paste your activation code into the field and tap Activate.

Yes, if you return your ring within 14 days following RingConn’s official return policy, you are eligible for a RingConn Care+ refund. However, if the return period has expired, or if you have already used RingConn Care+ for a replacement, a refund is not available.

Yes, the remaining RingConn Care+ coverage will transfer to your replacement ring, but you need to restore it manually.
Open the RingConn app and go to Me → RingConn Care+ → Transfer RingConn Care+.
Enter the serial number (SN) of your original ring and your activation code as prompted, then tap Transfer.

1. From the app: Go to Me → About My Ring → Serial Number, then copy it.
2. On the packaging: Check the original ring's box.
3. From the app's support section: Navigate to Me → After-Sales Support → Feedback.