Privacy Policy for 2024 RingConn Black Friday Warm-up Event

RingConn (Hong Kong)Limited and its affiliates ("RingConn," "we," "us," "our") have established this Privacy Policy to inform our users about the data we collect from them, how we use such data, and how we protect it.

In this Privacy Policy, "Personal Information" refers to any information that is associated with an identified or identifiable individual; and "Services" refer to our website at https://ringconn.com/ (the "Website"), and other services linked to this Privacy Policy.

This Privacy Policy does not apply to the actions of companies or individuals not owned or controlled by us or under our management. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy covers:

1. Scope of Application
2. Collection of User Information
3. How We Use Your Personal Information
4. Disclosure of Information
5. Your Rights
6. How We Transfer Your Personal Information
7. Security of Information
8. Children's Personal Information
9. Third Parties
10. Changes to This Privacy Policy
11. Contact Us

 

I. Scope of Application

This Privacy Policy applies to all users participating in the RingConn Black Friday Warm-up Event. This policy will detail how we collect, use, store, and protect your personal information during the RingConn Black Friday Warm-up Event.

 

II. Collection of User Information

We may collect and process the following types of personal information related to you or your device:

1. Personal Information You Provide to Us

This is personal information about you that you directly provide to RingConn and our service providers, including: 

(1) Region and Language: If you access our website or application, we may ask you to select your region and your language to provide you with relevant services.

(2) Registration and Profile Information: If you create an account with our services, we will collect your name, email address, and mobile phone number. You can also provide optional profile information, such as your ring size. If you bid on, inquire about, or complete transactions within the service, such information will be tracked in your account.

(3) Marketing Information: If you register to receive our marketing information, you will need to provide us with your email address.

(4) Purchase Information: If you make a purchase through our services, we will collect your shipping address, payment information, and billing address. Payment information is collected through a third-party payment gateway, and we do not store payment card information. You may also need to provide additional information related to customs and taxes (such as a VAT number), depending on your jurisdiction.

 (5) Authentication Information: In some cases, according to various regulations, we may need to further verify the identity of the buyer. For this purpose, we may ask you to provide your government-issued photo identification and tax identification number, bank account, and/or live photo to our authentication provider to confirm the data provided.

(6) Communications: If you contact us by email, phone, or other means, you may provide us with personal information, such as your name and contact details, language, and the content, date, and time of communications between us.

(7) Surveys and Reviews: If you choose to receive our marketing information, we may contact you to participate in surveys related to the services or provide product or service reviews. If you decide to participate, you may be required to provide personal information.

 

Some of the information above may be considered "sensitive personal information" under certain laws. If we collect sensitive personal information, we either collect such information with your consent or need to collect it to provide you with services (e.g., seller payment information), meet legal requirements (e.g., tax reporting), or prevent and detect fraud on the platform. In some cases, to provide you with our services, you may be required to provide your personal information. In these circumstances, if you fail to provide certain personal information as requested, we may have to suspend your access to our services.

2. Personal Information Collected Automatically When You Use Our Services

Like most websites, we automatically collect certain information when you use our services or open our marketing messages through automatic means (such as cookies, pixels, web beacons, invisible tags, and similar technologies, collectively referred to as "Cookies"). These technologies typically involve information or code snippets transferred from websites to your computer's hard drive or mobile device, or accessed from your computer's hard drive or mobile device, to store and periodically track information about you.

We may collect the following types of information through Cookies:

(1) The type of device or browser you use, time zone settings, browser plug-ins, and operating system information;

(2) Your IP address (from which we can roughly estimate your geographical location);

(3) Your browsing behavior while using the services, including your login information, viewed or searched products, time spent on the services, page response times, download errors, and page interactions;

(4) The URL of the website you visited immediately before accessing our services;

(5) Unique numerical identifiers associated with your device or browser;

(6) Interactions with our marketing messages, such as those that occur when you click on links in emails;

(7) Interactions with our advertising partners, including the advertisements shown to you, the frequency of displaying advertisements, the timing and location of displaying advertisements, and whether you took any action, such as clicking on an advertisement or making a purchase.

 

3. Personal Information We Collect from Third Parties

We also collect personal information about you from other sources and third parties. We may add this information to what we already collect from you through our services. This third-party information includes:

 (1) Social Networks. If you register or log in to our services through a third-party platform (such as Google, Facebook, Apple, or Twitter), we may collect your personal information. This information may include your social media user ID and email address.

(2) Data Partners. We receive other personal information about you from third parties (such as approximate geographical location), who provide information about you based on your IP address, unique online identifiers, or other data points you have provided to us.

 (3) Fraud Prevention and Identity Services. We may receive personal information about you from third-party service providers we engage to confirm user identities and prevent fraud in the services.

 

2. How We Use Cookies:

Like many websites, we also use Cookies on our site. For specific information about the Cookies we use to support our Shopify store, please visit https://www.shopify.com/legal/cookies. We use Cookies to enhance and improve our website and our services (including remembering your actions and preferences), to run analytics and better understand how users interact with our services (which is in our legitimate interest to manage, improve, and optimize the services), to enhance your user experience, and to track website traffic. We may also allow third parties and service providers to use Cookies on our website to better tailor our website and services, products, and advertisements on other websites.

You can choose not to accept Cookies in your browser settings, but this may affect your ability to use certain services.

Regarding the information on Shopify's Cookies, due to network issues, I was unable to successfully parse the webpage. This could be due to an issue with the link or a problem with the network connection. I recommend checking the legitimacy of the web page link and retrying at an appropriate time. If you need further assistance, you can contact Shopify's customer service or refer to their official documentation.

 

III. How We Use Your Personal Information

1. We use your personal information for the following purposes:

(1) To provide you with our services, including managing your account registered with us, processing transactions, and notifying you of any changes to our services.

(2) For internal operations, including troubleshooting, data analysis, testing, research, statistics, and survey purposes.

(3) To ensure that the content in our services is presented in the most effective manner for you and your computer, including personalizing the content presented to you in our services based on your past interactions with the services, your location, or other information.

(4) For marketing analysis and to provide you with promotional updates and information about our products that we think you may be interested in. You can choose not to receive marketing communications at any time by managing your account settings or by selecting the "unsubscribe" link at the end of the marketing and promotional update communications we send to you.

(5) To provide you with relevant content and advertisements, and to measure or understand the effectiveness of the advertisements we provide to you.

(6) To ensure that our services are secure and reliable (including preventing fraud through third-party identity verification services).

(7) To analyze and improve our services and develop new products and services.

(8) To exercise our legal rights and comply with applicable laws and regulations.

 

IV. Disclosure of Information

We may disclose the personal information we collect from you or about you to the parties described below, or to other parties we reveal to you at the time we collect such personal information.

1. RingConn Group: Any member of our group that supports us in processing personal information, including our subsidiaries, our ultimate holding company, and its subsidiaries.
2. Service Providers: We also disclose your personal information to service providers ("processors") who provide services on our behalf (e.g., cloud providers, carriers, software service providers, authentication service companies, etc.). This includes payment processing providers who offer secure payment processing services. Please note that we do not have access to detailed information about your payment cards.
3. Other Selected Third Parties:

Our selected third parties may include:

(1) Analysis and search engine providers that assist us in improving and optimizing our services.

(2) Advertising partners who collaborate with us to show you advertisements that we think you might be interested in and provide us with advertising measurement services. In the section "Targeted Advertising Preferences" above, we explained the options for choosing not to share your data for such purposes.

(3) Business partners with whom we jointly provide you services.

(4) Other parties you instruct, including:

• Other users (provided that you publicly post information, or it is necessary to publish information to complete a transaction you initiated or authorized through the services);
• Social media service companies (provided that you intend to interact with them by using the services);
• Third-party business partners you access through the services;
• Other parties you authorize.

 

4. Disclosures Required by Law or Similar Disclosures:

We may be obliged to disclose your personal information when it is necessary for the following purposes: to comply with any legal obligations, regulations, procedures, or government requirements; to enforce or apply the terms and other agreements we have with you; or to protect the rights, property, or safety of RingConn, our customers, or others. This includes exchanging information with other companies and organizations (including law enforcement agencies) for the purposes of preventing fraud, collecting taxes, and preventing cybercrime or other suspected or alleged illegal activities.

With Your Consent: We may also disclose personal information collected from you or about you or your device with your consent, as allowed under applicable law.

 

V. Your Rights

In certain circumstances, you have the following rights with respect to your personal information (subject to the jurisdiction you are in):

The right to obtain a copy of your personal information (access), including the right to have your personal information provided in a commonly used and machine-readable format (portability);

The right to request the rectification of your personal information;

The right to request the erasure of your personal information;

The right to request the restriction of processing your personal information;

The right to object to further processing of your personal information, including the right to object to marketing communications;

You can also choose not to receive our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our marketing emails. 

To exercise other rights or to inquire about questions related to your rights, please contact us at data_protect@ringconn.com.

 

VI. How We Transfer Your Personal Information

We may transfer your personal information to countries outside of your country of residence for storage and processing, including the United States, depending on the nature of your interaction with us. For example, if during our shipping process, your goods are shipped from countries other than your own, your personal information will be disclosed to carriers in those other countries. Your personal information will also be processed by employees in these countries as well as third-party service providers and partners.

 

When transferring personal information to countries outside of your country of residence, we will comply with applicable legal requirements.

 

VII. Security of Information

We take industry-standard security measures to protect your personal information from unauthorized access and disclosure. This includes encrypted transmissions, firewall protection, and access control.

 

VIII. Children's Personal Information

We do not intentionally collect or solicit personal information from children under the age of 16; if you are a child under the age of 16, do not attempt to register or otherwise use the services or send any personal information to us. If we learn that we have collected personal information from a child under the age of 16, we will delete such information as soon as possible. If you believe that a child under the age of 16 may have provided us with their personal information, please contact us as described in the "Contact Us" section below.

 

IX. Third Parties

Our services may include links to other websites, products, or services that are not owned or operated by us. We are not responsible for the privacy practices of these third parties. Please note that this privacy policy does not apply to your activities or the information you disclose in these third-party services. We recommend that you read their privacy policies before providing them with any information.

 

X. Changes to This Privacy Policy

If we make significant changes to this privacy policy or the way we use or disclose personal information previously collected from you, we will notify you through our website or application.

 

XI. Contact Us

If you have any questions about this privacy policy or want to learn more about how your personal information is used, please contact us at cs@ringconn.com.